# [Product name] user manual

<!-- Replace every text in [brackets] and delete these comments when done.
     # is a part or chapter, ## a task, ### a part of a task. -->

| | |
| --- | --- |
| Product and version | [Product name, version the manual describes] |
| Manual version and date | [1.0, date] |
| Written for | [Who uses the product, and what they already know] |
| Owner | [One name and team per chapter, or one for the whole manual] |

# Important notices

<!-- Anything that loses data or money, or can hurt someone, goes here first
     and is repeated in the task where it happens. Delete if there is nothing. -->

- [Notice]

# 1 Overview

<!-- Write the overview last, when the tasks are done. -->

## What [product] does

[Two or three sentences: the job the product does and for whom.]

## Who this manual is for

[Roles that use it. What they do not need to know.]

## What this version covers

[Product version, the parts covered and the parts left out.]

# 2 Setup

## Requirements

[Browser or operating system, hardware, network, anything to install.]

## Account, roles and permissions

| Role | What it can do |
| --- | --- |
| [ ] | [ ] |

## First sign-in

[What a new account needs, in numbered steps, written like a task below.]

<!-- Optional, for a physical product: What is in the box, Installation. Product information goes in Appendix A. -->

# 3 [Chapter: an area of work, for example Invoices]

[One sentence: what the user gets done in this chapter.]

## 3.1 [Goal, verb first: Void an unpaid invoice]

<!-- Copy this task block once per goal. Title in the same form for every task. -->

[One line: when to do this.]

### Before you start

[Role or permission, the data needed, the state the record must be in.]

### Steps

1. [Location first, then one action, exact labels in bold: In **Search invoices**, type …]

   ![Step 1: cropped to the area, one marker on the target](images/step-1.png)

2. [ ]
3. [ ]

<!-- A screenshot only where the screen changes or the target is hard to find. -->

### Result

[What the user sees when it worked: the message, the new status.]

### If it goes wrong

[The error message, and a pointer to its entry in Troubleshooting.]

## 3.2 [Goal]

<!-- Copy the task block above. -->

# 4 Troubleshooting

| Symptom (the exact message) | Cause | What to do |
| --- | --- | --- |
| [ ] | [ ] | [ ] |

# 5 Glossary

| Term, as the screen shows it | What it means |
| --- | --- |
| [ ] | [ ] |

# Appendix A Product information

<!-- Optional, for a physical product; delete it for software. IEC/IEEE 82079-1:2019
     lists these topics in its clause 7, Content of information for use. Safety
     warnings also go in Important notices and in the task where the hazard occurs. -->

| | |
| --- | --- |
| Intended use | [What the product is for, and uses to avoid] |
| Safety warnings | [Hazard, what can happen, how to avoid it] |
| Model and serial number | [Where they are printed on the product] |
| Specifications | [Power, dimensions, weight, operating conditions] |
| Maintenance | [What the user cleans, checks or replaces, and how often] |
| Disposal | [How to dispose of or recycle the product and its batteries] |
| Support and warranty | [Supplier name, address and contact; warranty terms] |

# Change list

| Date | Manual version | Product version | What changed |
| --- | --- | --- | --- |
| [ ] | [ ] | [ ] | [ ] |